Scope and Purpose

Wj2 maintains this KYC and AML policy to satisfy applicable anti-money laundering and counter-terrorism financing laws and to safeguard the integrity of its gaming services. This policy applies to all account holders, transactions, and interactions conducted through Wj2 platforms, regardless of device or channel. Wj2 employs a risk based approach to customer due diligence and ongoing monitoring.

Definitions

Account Holder means a natural person who holds a Wj2 Player Account. KYC means Know Your Customer procedures to verify identity and assess risk. CDD means Customer Due Diligence. EDD means Enhanced Due Diligence. MLRO means Money Laundering Reporting Officer. PEP means Politically Exposed Person. Geolocation check means verification of the user’s location to determine eligibility and jurisdictional compliance. High Risk Jurisdiction means a country or territory identified by Wj2 as presenting elevated AML/CFT risk. Beneficial Owner refers to the natural person(s) who ultimately own or control the Account Holder.

Risk-Based Approach

Wj2 classifies customers using a risk based framework into Low Risk and High Risk segments. Low Risk accounts undergo standard verification and ongoing monitoring. High Risk accounts are subject to enhanced verification and intensified monitoring. Risk indicators include jurisdiction of residence, source of funds, nature and volume of transactions, device and IP evidence, and payment methods used.

Know Your Customer and Verification

On registration, the following information must be provided and is subject to verification by Wj2 or its authorized agents:

  • Full legal name and date of birth to confirm identity and legal age.
  • Residential address and contact details, including a valid email address and phone number.
  • Country of residence and jurisdictional eligibility to access Wj2 services.
  • Account credentials: username and password.
  • Identification documents: a clear copy of a government issued ID (eg passport or national ID) and one document proving address (eg utility bill or bank statement) dated within the last three months.
  • Payment method details used to fund the account, where applicable.
  • Geolocation check of the user’s IP at onboarding to confirm presence within a permitted jurisdiction.

Wj2 may request additional documentation to complete verification. If verification is unsatisfactory, the account may be held or closed and winnings or deposits may be affected in accordance with applicable law and policy.

Identity and Age Verification

All entrants must be of legal gambling age in their jurisdiction. Verification may include real time identity checks, document authentication, and third party verification. An account shall not be activated until successful verification is complete.

Geolocation and Jurisdictional Eligibility

Wj2 shall perform geolocation screening at onboarding and during use to ensure activity remains within permitted jurisdictions. Access to services may be restricted or disabled for users located in jurisdictions where access is prohibited by applicable law or by Wj2 policy.

Ongoing Monitoring and Review

Wj2 conducts ongoing monitoring of account activity through automated systems and human review. Alerts may trigger Enhanced Due Diligence and temporary restrictions. Examples of triggering activity include irregular transaction patterns, rapid changes in betting activity, or indicators of attempts to circumvent controls.

Enhanced Due Diligence

EDD is applied to High Risk accounts or transactions and may require:

  • Additional identity documents, a selfie holding the ID, and up-to-date proof of address.
  • Evidence of source of funds and wealth, including bank statements or employer verification where appropriate.
  • Verification of beneficial ownership and relationships with related entities.
  • Additional checks when there are indicators of high risk such as residence in a High Risk Jurisdiction or suspected money laundering or collusion.

MLRO and Reporting Obligations

The MLRO oversees the AML program, maintains records of investigations, coordinates with relevant authorities, and provides staff training on AML/CFT obligations. The MLRO is responsible for receiving, evaluating, and, where appropriate, reporting unusual or suspicious activity to the competent authorities in accordance with applicable law.

Account Ownership and Restrictions

Only one Player Account per natural person is permitted. Wj2 will suspend or close accounts if there is evidence of multiple accounts, account sharing, or other activity that indicates non-compliance with KYC, AML, or internal controls. Where multiple accounts are identified, related accounts may be closed and related winnings or deposits may be withheld as permitted by policy and law.

Withdrawals and Payouts

Withdrawal requests must be submitted via the Player Account and must be verified against the holder’s identity and ongoing monitoring indicators. Funds are paid only to the registered holder and may be held or suspended if there is suspicious activity, incomplete verification, or if the account is under review. Wj2 may request additional documentation prior to payment or suspend withdrawals in accordance with applicable law.

Cryptocurrency Transactions

Wj2 supports cryptocurrency transactions in compliance with AML/CFT requirements. Initial deposits conducted in cryptocurrency must be followed by transactions in the same cryptocurrency. Wj2 does not engage in fiat currency exchange or conversion for cryptocurrency on the platform. All users conducting cryptocurrency activity must be verified for identity, age, and address. Wallet balances may be subject to solvency checks as required by licensing and local law, and cryptocurrency values fluctuate with market conditions. Exchange rates for cryptocurrency versus fiat are displayed on the platform. Wj2 does not treat itself as a financial institution and does not offer interest on deposits. Payment method eligibility may vary by jurisdiction.

Data Retention and Privacy

Wj2 retains KYC and related data for as long as the customer relationship remains in effect and for a period thereafter as required by law. Access to KYC data is restricted to authorized personnel. Data may be disclosed to competent authorities in accordance with applicable law and regulatory obligations. Wj2 implements appropriate technical and organizational measures to secure personal data in accordance with privacy laws.

Third-Party Verification

Wj2 may engage trusted verification providers to confirm identity, address, and age through checks against public or private databases. Such verifications may occur at onboarding or during the lifetime of the account and may be performed by service providers under contract with Wj2.

Customer Rights and Service Suspension

Wj2 reserves the right to suspend or terminate a Player Account, or to deny access to services, in cases of non-compliance with KYC requirements, safety concerns, or as required by law. Users may request verification updates or contest decisions in accordance with policy and applicable rights.