Commitment to Responsible Gaming

Wj2 is committed to promoting responsible gaming. We monitor activity to identify indicators of problematic gambling behavior. Where indicators are identified, Wj2 reserves the right to restrict or suspend access to services to mitigate risk and protect the user. We encourage seeking professional support for gambling‑related harm.

Age Verification and Protection of Minors

Access to Wj2 services is restricted to individuals who have reached the legal age in their jurisdiction. We require robust age verification during registration and implement reasonable measures to prevent underage access, including identity verification and device‑level safeguards where permitted by applicable law.

Recognising Signs of Problem Gambling

  • Engaging in gambling activities despite adverse consequences
  • Chasing losses or incurring debt to continue playing
  • Neglecting work, education, or family responsibilities in favor of gambling
  • Concealing gambling activity or accessing services in ways intended to avoid scrutiny
  • Using gambling as a coping mechanism for distress or emotional issues

Self‑Assessment and Help Resources

If you are concerned about your gambling behavior, consider confidential self‑assessment and seek assistance from qualified professionals. Wj2 provides information about available local support services and helplines. If you are in immediate danger or experiencing a crisis, contact your local emergency services.

Tools for Responsible Play

  • Deposit limits: users may set daily, weekly, or monthly limits. Changes take effect immediately unless otherwise specified, and may be adjusted at any time. Removal or lifting of limits is subject to a 24‑hour cooling‑off period.
  • Reality Check: on‑screen reminders provide time indications for active sessions. You may choose to continue playing, view transaction history, or log out when prompted.
  • Self‑Exclusion and Breaks: self‑exclusion may be requested for a minimum period of six months. Exclusion applies across all Wj2‑operated sites. During the exclusion period, access to services is blocked. After the period ends, reopening requires a separate request. Shorter breaks of 24 hours to six weeks may also be requested.
  • Account Security: you are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access, you must report it immediately. Wj2 may not reimburse losses resulting from compromised accounts where there was a failure to protect credentials.

Support Pathways and Contact

For assistance with responsible gaming tools or to arrange limits, self‑exclusion, or a safety plan, contact Wj2 Safety and Support through the on‑site help channels. We may provide guidance toward licensed professional services and local helplines as appropriate, respecting your language preference where possible.

Compliance, Privacy, and Data Handling

Wj2 conducts its operations in compliance with applicable regulatory requirements for responsible gambling, privacy, and licensing. Personal data is processed in accordance with our Privacy Policy and only to the extent necessary to provide responsible gaming functionality.