Introduction and Scope

This Bonus Policy governs all bonus offers, promotions and related funds issued by Wj2. It applies to all account holders and staff interactions with bonus awards, cashbacks, rebates, and loyalty benefits. By accepting any bonus or participating in a promotion, you acknowledge and agree to this policy and any promotion‑specific terms published for the offer. In the event of a conflict between this policy and a promotion‑specific document, the latter prevails for the duration of that promotion.

Bonus Types and Award Mechanisms

  • Deposit Bonuses: issued automatically upon qualifying deposits. Each bonus has a defined minimum deposit, a maximum eligible credit, a wagering requirement, and any per‑bet or per‑round restrictions as stated in the promotion terms. The total bonus funds plus winnings generated from those funds are subject to wagering prior to withdrawal.
  • Cashback and Rebates: awarded based on eligible real‑money activity in defined periods. Cashback is typically credited on a periodic basis and may be subject to wagering requirements. A claim window applies within which the cashback must be requested or accepted.
  • Tasks and Loyalty Upgrades: rewards earned upon completion of defined tasks or loyalty milestones. These bonuses may be used for wagering or withdrawn pursuant to the applicable wagering requirements set out in the task or loyalty terms.
  • Welcome Packages: multi‑installment offers accompanying initial deposits. Each installment has its own percentage, maximum bonus, eligible games, and a separate wagering requirement. Activation windows and time limits apply; the correct combination of deposits and wagers is required to unlock subsequent installments.
  • Free Spins: issued on specified games as part of a promotion. Free spins have defined validity and duration. Winnings from free spins are subject to wagering requirements and may be capped per promotion.

General Eligibility and Account Restrictions

  • Country and Jurisdiction: bonuses may be restricted by country. Some territories are ineligible to receive promotions or participate in promotional programs. The operator reserves the right to enforce jurisdictional restrictions as a condition of eligibility.
  • Account Verification: access to bonuses may depend on verified identity, verified contact details, and validated payment methods. Unverified accounts may encounter wagering or withdrawal limitations.
  • One Bonus at a Time and Non‑Stacking: only one bonus can be active at a given time. Deposit bonuses are not combinable unless explicitly stated. The player may opt to decline a promotion or bonus without penalty to funds held on the account.
  • Non‑Sticky Nature: bonuses are non‑sticky, meaning you must fulfill wagering requirements before withdrawing bonus funds or winnings derived from those funds. Wagering requirements apply to the sum of bonus funds and any bonus winnings, as defined per promotion.
  • UTC Timing and Duplicates: bonuses are issued and tracked in Coordinated Universal Time. Duplicate registrations or multiple accounts per person may result in bonus denial or cancellation of bonus winnings.

Wagering Requirements and Gameplay Weighting

  • Wagering Requirements: the standard wagering obligation for bonus funds is 40× the sum of the bonus amount and any bonus‑linked winnings, unless a promotion specifies a different figure. Wagering requirements relate to settled bets and do not include unsettled bets or funds not tied to a bonus.
  • Payment of Wagering: bets funded by real money or completed using bonus funds may contribute toward the wagering requirement as described in the promotion terms; the contribution level is set per bonus and may vary between offers.
  • Game Contributions: wagering contributions vary by game type. In general, table games, roulette and video poker contribute a reduced percentage (commonly 5%) toward wagering. Some games may contribute 0% or be excluded from wagering; the full list of contributing and excluded games is defined in the specific promotion terms.
  • Excluded Games and Restrictions: a non‑exhaustive list of ineligible games and wagering restrictions may be published with the promotion. Players should review the promotion page for the exact game‑level contributions and exclusions before wagering.
  • Progression and Separate Wagers: if multiple bonuses are active, each bonus must be wagered separately according to its own wagering requirement.

Validity, Expiry and Auto‑Cancellation

  • Bonus Validity: issued bonuses remain valid for the period specified in the promotion terms, commonly 14 days from issuance unless otherwise indicated. Free spins have separate activation and duration terms.
  • Auto‑Cancellation: bonuses are automatically canceled if the active balance tied to the bonus reaches a defined threshold (for example, a small, stated balance) or if wagering requirements are not met within the validity period.
  • Balance Thresholds: the system may auto‑cancel bonus funds when the bonus‑tied balance falls to a nominal level (subject to regional differences and specific terms).

Withdrawals, Caps and Payouts

  • Conversion to Cash: you may withdraw the underlying cash balance only after meeting the applicable wagering requirements. Bonus funds must be converted to cash by satisfying the wagering conditions; otherwise, bonus funds and any derived winnings may be forfeited.
  • Maximum Winnings per Promotion: the maximum amount of winnings arising from bonus funds (including deposit bonuses, no‑deposit bonuses, cashback and similar bonuses) is capped per promotion. Winnings exceeding the cap are forfeited upon withdrawal.
  • Free Spins and Cap Amounts: winnings from free spins are subject to a cap per promotion. Where a cap applies, the excess winnings are forfeited on withdrawal.
  • Withdrawal of Bonus Only: in some cases, players may withdraw their deposited funds before meeting wagering requirements, in which event the bonus and any bonus winnings are void, and only the cash balance is paid out.
  • Maximum Cashout: certain promotions impose per‑withdrawal or per‑promotion maximum cashout limits. These caps are described within the corresponding promotional terms.

Abuse, Compliance and Prohibited Conduct

  • Prohibited Conduct: the use of bonuses must comply with the spirit and the exact terms of the promotion. Abusive behavior or attempts to abuse bonus systems may result in cancellation of bonuses, confiscation of winnings, and permanent account suspension.
  • Disallowed Techniques: any strategies designed to bypass wagering requirements, time‑gating, or collusion are prohibited and may trigger punitive actions, including termination of the account and withholding of funds.
  • Right to Amend: Wj2 reserves the right to amend, suspend or terminate any bonus, offer, or policy at any time. Updates apply to new and existing promotions unless otherwise stated.

Promotions, Amendments and Promotion‑Specific Terms

Promotions may have their own terms that supplement this policy. In the event of a discrepancy between the general policy and a promotion‑specific document, the latter governs for the duration of that offer. Players should review the current terms on the promotion page prior to accepting any offer.

Identity and Data Verification

Wj2 may request verification of identity, address, and payment details as part of standard compliance checks or in response to suspicious activity. Failure to provide required documentation may restrict bonus eligibility, wagering, or withdrawal rights.

Miscellaneous Provisions

  • Language and Jurisdiction: all terms are provided in the jurisdiction accepted by the player. In case of inconsistency, the English version governs.
  • Time Zone: all restrictions and time limits are calculated in UTC unless stated otherwise in the promotion terms.
  • Support and Disputes: for any questions about bonus terms or disputes, contact Wj2 support through the standard help channels. All decisions regarding bonuses and promotions rest with Wj2.